Problem
An AI answer can mix sourced facts with unsupported statements. Without a source beside each claim, readers cannot tell which statements they can check.
Solution
Place a source marker beside the claim it supports. Let people open it to see the source title, publisher or domain, date, and relevant passage when available.
Make markers usable with a keyboard and on touch screens. Keep them small enough to read past, and group multiple sources when they would crowd a sentence.
Check that each linked source supports the claim. Finding a relevant page does not establish that every statement in the answer came from it. Mark known access restrictions before people open a link.
Use when
Answers make factual claims based on retrieved documents or web pages.
Don’t use when
The output is the model’s own composition: a draft, a summary of text the viewer supplied, a rewrite, a piece of code. Citing sources for a generated first draft implies an authority the output doesn’t have.
Trade-offs
Frequent citations can interrupt reading. They can also make an answer seem verified even when its sources do not support it. A source behind a login or paywall may be useful, but some readers will be unable to check it.
Checklist
- Is the marker attached to a claim or to the whole response?
- How often does the cited page actually support the sentence, and is that measured?
- Does the chip expose the source’s date?
- What does a reader see on hover, on focus, and on a touch device?
- What happens when three sentences in a row share one source?
- Is a paywalled or permission-restricted source marked before the reader clicks?
- Do chips survive copying the answer into another document?
- Can a reader tell which parts of an answer have no source at all?
- Does a dead link fail visibly or silently?
- Are chips reachable and announced in a sensible order by a screen reader?
Compare
Perplexity puts numbered chips inline and resolves the source set before the prose begins, so the citation a sentence points at already exists when the sentence arrives. ChatGPT surfaces sources when a search tool ran and leaves unsourced prose unmarked. A chip means something there, instead of being ambient decoration. Gemini offers a separate verification pass against search rather than treating inline attribution as complete, which concedes that the chip and the check are different operations. Microsoft Copilot inside a tenant cites internal documents, where the hard part is that a cited file may be one the reader has no permission to open.
Related
Source list collects the sources for the whole answer. Tool call trace shows the searches or lookups that found them.
Reasoning disclosure shows a summary of the AI’s approach. Knowledge cutoff notice flags answers that may be outdated. Refusal applies when the assistant cannot provide a supported answer.